Privacy Policy for Jelly (Apple TV, iPhone and iPad)
Last updated: October 24, 2026 · Deutsche Fassung
Controller
Nessy GmbH, Kirchstraße 10, 53773 Hennef, Germany
represented by its managing directors Valentin Kaymer and Bünyamin Sarikaya
Phone +49 2242 9329301 · Email: info@dgtl24.net
Nessy GmbH offers Jelly on the App Store. The rights holder of the app is DGTL Solutions GmbH.
In short
Jelly does not collect personal data. There is no advertising, no analytics, no tracking and no account with us. Neither Nessy GmbH nor DGTL Solutions GmbH receives any data about you through the app. The few exceptions – for example when you write to us or take part in a beta test – are listed below.
Who the app talks to
- Your Jellyfin server: Jelly only connects to the servers you set up yourself. Your sign-in, the device name (e.g. “iPhone”) with a random device identifier, what you play, your playback progress and your audio and subtitle choices go there, so that “Continue Watching” is right on all your devices. The operator of the server is responsible for this data.
- Your Jellyseerr server (optional): If you connect it, your sign-in, searches and requests go there. When you sign in to Jellyfin with a user name and password, Jelly signs the same account in to a Jellyseerr that demonstrably belongs to that Jellyfin server. The password is used once for this and is not stored.
- The Movie Database (TMDB): Jelly loads images in the Discover tab directly from image.tmdb.org. TMDB sees your IP address.
- Local network: To find your server without typing and to reach it directly at home, Jelly looks for Jellyfin servers on your home network. On iPhone and iPad, the system asks for your permission first.
- AirPlay, Picture in Picture and the Lock Screen (iPhone, iPad): With AirPlay you send the picture to a device of your choice. The system shows the title and artwork of what is playing in Control Center and on the Lock Screen. All of this stays on your devices.
Apple: download, subscription, crash reports
- App Store and subscription: Apple handles the download as well as payment, renewal and cancellation of the Jelly annual subscription and its trial through your Apple ID, as an independent controller under Apple’s Privacy Policy. Jelly only checks the subscription status on the device and does not pass it on. Apple does not tell us who subscribed – we only see aggregated sales figures.
- Crash reports and usage statistics: If you allowed sharing analytics with app developers in your device settings, Apple provides us with anonymized crash reports and aggregated usage figures. We cannot tell who you are from them. The legal basis is the consent you gave Apple (Art. 6(1)(a) GDPR); you can withdraw it at any time in your device settings.
- Beta tests via TestFlight: If you take part in a beta test by invitation, Apple gives us the email address and name you were invited with, as well as feedback, screenshots and crash reports you send through TestFlight. We use them only to improve Jelly and delete them when the test ends or when you ask us to (Art. 6(1)(b) and (f) GDPR).
When you write to us
If you email us, we process your address and your message in order to reply (Art. 6(1)(b) and (f) GDPR). We delete them once your request has been dealt with, unless statutory retention periods apply.
What is stored on your device
- Session keys for your servers (in the device keychain) – no passwords.
- Your settings, the most recently loaded home screen rows, the results of intro and credits detection and measurements of your connection speed.
- A diagnostics log for troubleshooting, without passwords or access keys. It only leaves the device if you share it yourself, and it can be deleted in Settings.
When you delete Jelly, the system removes this data.
This website
These pages are hosted on GitHub Pages (GitHub, Inc., 88 Colin P. Kelly Jr. Street, San Francisco, CA 94107, USA). When you visit them, GitHub processes your IP address and technical details of the request to deliver the pages and to protect against abuse (Art. 6(1)(f) GDPR). GitHub bases transfers to the USA on the EU-U.S. Data Privacy Framework and the EU Standard Contractual Clauses; see GitHub’s Privacy Statement. We use no cookies and no analytics tools.
Your rights
You have the right of access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction of processing (Art. 18), data portability (Art. 20) and objection (Art. 21). You can withdraw consent at any time with effect for the future (Art. 7(3)). To do so, write to info@dgtl24.net.
You can also lodge a complaint with a data protection supervisory authority, for example the authority responsible for us: Landesbeauftragte für Datenschutz und Informationsfreiheit Nordrhein-Westfalen, Kavalleriestraße 2–4, 40213 Düsseldorf, Germany.
Please direct questions about data on your Jellyfin or Jellyseerr server to its operator.
Changes
If the app changes in a way that makes this policy inaccurate, we will update it. The version on this page always applies.
Deutsche Fassung: Datenschutzerklärung